I called Vista Pros Heating & Cooling Friday mid-morning having an issue with my AC unit. They were able to schedule a technician to come out within just about 3 hours. The technician's name was Jacob. Not only was he able to do the diagnostic but he was able to get my unit up and running as it was unusually hot, in the upper 80s for temperatures. I was going to have to wait for the installer who originally put the brand new unit in for 4 days to get it fixed. I could not be more pleased with Vista pros and especially Jacob who took care of everything and it was inexpensive. I have a new air conditioning go to company and would highly recommend them. I will not be using anybody else thank you Jacob and all the awesome folks I dealt with at Vista Pro's Heating & Cooling in Sierra Vista y'all are awesome. PS I don't typically give reviews but this deserved me taking a few moments out to recognize great customer service. In a world where it's become almost non-existent. Thank you again, David Stallings
Response from the owner:Dear Tara Zehmisch, We are thrilled to hear that you had a great experience with Vista Pros Heating & Cooling! We truly appreciate your 5-star review and your kind words towards our team and services. Our goal is always to provide top-notch service to all of our customers, and we are grateful that we were able to do so for you. At Vista Pros, we understand the importance of keeping our clients comfortable and satisfied with their heating and cooling systems. That's why we always strive for excellence in everything we do. We are honored to have you as a satisfied customer and we look forward to serving you again in the future. Thank you for choosing Vista Pros Heating & Cooling, and for giving us the opportunity to serve you. We truly value your business and feedback. If you ever need any assistance with your HVAC system, please do not hesitate to reach out to us. We are happy to help in any way we can. Sincerely, The Vista Pros Heating & Cooling Team
Great local business with great people.
Exceptional service! Professional, courteous, knowledgeable techs that helped me with all my concerns. Fast response and repairs. Loved all the formalities and texts to keep me informed. Thank you for your service!
Response from the owner:Thank you for taking the time to leave us such tremendous feedback! We are so glad to hear you had a positive experience with our services and appreciate your kind words. We strive to provide exceptional service and we are thrilled you noticed the courtesy and knowledge of our technicians. Also, thank you for your acknowledgment of our text updates throughout the process – we value the communication you had with our team and are delighted you were kept in the loop. We appreciate your business, Timothy, and look forward to working with you again if you need us.
Very professional and thorough. Gave a detailed report on every part examined. Spent considerable time.
Response from the owner:Thank you for your 5-star review, Patricia! We're thrilled to hear that you found our service at Vista Pros Heating & Cooling professional and thorough. Providing detailed reports and giving our customers the time they need is our priority. We appreciate your feedback!
Want to give a shout out to Roger from Vista Pros. He is always nice and get things done and correct. Him and his partner helped me understand what was going on with my water heater and they installed a brand new one and taught me how to operate. It’s always a good time with everyone at Vista Pros.
Response from the owner:Thank you for your wonderful 5-star review, Ryan! We’re thrilled to hear that Roger and his partner provided you with exceptional service and clear guidance on your new water heater. Your satisfaction is our priority at Vista Pros Heating & Cooling, and we appreciate your kind words about our team. We look forward to assisting you again in the future!
I wasn’t sure what to expect when I scheduled my duct and vent cleaning, but I’m honestly so glad I went with this company. The technicians were amazing — super friendly, patient, and genuinely helpful the entire time.

They were careful around my home, cleaned up after themselves, and the difference in the air quality was noticeable right away. It just feels fresher.

It’s rare to get service where the people actually care, but these guys really did. I’d recommend them and will definitely call them again when it’s time for another cleaning.
Response from the owner:Thank you, Ithel RR, for your fantastic 5-star review of Vista Pros Heating & Cooling! We're thrilled to hear that you had such a positive experience with our duct and vent cleaning service. Our technicians take pride in being friendly and thorough, so it's great to know you noticed their efforts. We appreciate your recommendation and look forward to serving you again in the future!
I wasn’t sure what to expect when I scheduled my duct and vent cleaning, but I’m honestly so glad I went with this company. The technicians were amazing — super friendly, patient, and genuinely helpful the entire time.

They were careful around my home, cleaned up after themselves, and the difference in the air quality was noticeable right away. It just feels fresher.

It’s rare to get service where the people actually care, but these guys really did. I’d recommend them and will definitely call them again when it’s time for another cleaning.
Response from the owner:Thank you, I Cadiz, for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our duct and vent cleaning service at Vista Pros Heating & Cooling. Our team prides itself on providing friendly and attentive service while ensuring a clean environment in your home. We appreciate your recommendation and look forward to assisting you again in the future!
Excellent service came out later on at night. Got diagnosed parts on the way. This is what service is all about
Response from the owner:Thank you, Johnny Rockit, for your 5-star review! We're thrilled to hear that you experienced excellent service from Vista Pros Heating & Cooling, especially with our timely response. We're glad we could diagnose the issue for you. Your satisfaction is our priority!
Update February 2026

As pteviously, another very good service from Vista Pros to maintain our heating and cooling system. With the VIP pregram it is really trouble free and very cost effective. Im glad i have them and their techs are always polite, on time, communicative and professional.

Update Jan 2025.
Another great experience with VP. They tespond, they show up,vthey do a complete check of the problem, find a solutipn, give a fair estimate and are so pleasant to deal with. Top notch folks.
Update 2024
Leo was back for our annual inspection and maintenance agreement. Again, he is simply a no nonsense pro. Trouble-free system thanks to Leo.

ORIGINAL POST. 2023. Vista Pros Leo was a superb tech that took his time to listen to the owner, study the system and professionally come up with a fix. A rare performance these days by some contractor. Polite and easy to talk to about the system. He fixed our problem. I'm very satisfied with this contractor. The office folks were also easy to deal with.
Response from the owner:Thank you, Ted Pahle, for your fantastic 5-star reviews of Vista Pros Heating & Cooling! We truly appreciate your kind words about our technicians, especially Leo. It’s great to hear that our VIP program has made maintaining your heating and cooling system trouble-free and cost-effective. We strive to deliver top-notch service, and your feedback affirms our efforts. Thank you for being a valued customer!


“Jacob Lopez was excellent! He answered all my questions, and performed his maintenance repair professionally, and efficiently. Want him as my service man in the Spring.”
- Madeleine B.

“We had an excellent experience today when Jacob Lopez came from your company to work on our furnace and air conditioner. He did a great job and we are very pleased. And we are happy with the price he charged. We have been telling everyone about your company. Keep up the good work!!”

- Leksen N.

“Marquise did my scheduled maintenance work today and did an excellent job
He is professional, knowledgeable, and efficient. He answered all questions easily and courteously. Vista Pro is extremely lucky to have him as an employee.”

- Cheryl Z.

“I purchased the unit 2 weeks ago and so far we have been very happy with our purchase. Angela, Nacho, Roger, Brandon, Leo and Chris were pleasant to work with and very knowledgeable. The entire job was completed in 2 days and didn't leave trash behind as promised. Since we went back with a manufactured home furnace and a/c unit we were pleasantly surprised as to how quite this unit is compared to the old unit. Thanks to Vista Pros Heating and Cooling we are once again comfortable in our home.”

- Sandy T.

“You guys will always be my go-to for HVAC service and repairs. When I realized my AC was not blowing ANY cold air, I knew who to call!! Devin Cooper came out quickly, then diagnosed and fixed the problem quickly! What a relief! GREAT JOB, Devin and your company!! Forever grateful.”

- Trish H.

“Vista Pros office people and technicians have all been professional and helpful whenever I've contacted them! Great Customer Service every time!

Leo Getgasorn has serviced my split HVAC system both times. He's been Great! He's always friendly, helpful, and patient!! He checked all parts to my spread out unit, and answered all questions I 'bugged' him with! He suggested things that might improve how my HVAC works, and how to maintain it in between checkups! He never suggested adding or spending money on any additional parts.. This last visit, Leo had another guy with him, I can't remember his name, but he was just as friendly and helpful has Leo was!

I Highly Recommend Vista Pros Heating & Cooling to anyone that needs maintenance with an old unit or if you want to invest in an all new unit!”

- Karen D.

“You scheduled us as fast as possible, then got us in sooner by having a cancellation. Jacob came out on time and was very professional. He knew what he was doing and took care of our problem quickly and efficiently. We are very appreciative. We will no longer have to search for A/C repair again. We highly recommend Vista Pros and especially Jacob. Great Job.”

- Russell J.

“I had my HVAC system replaced by Vista Pro over the past two days. A wonderful experience. All Vista Pro employees I have been in contact with during this process, and during my routine maintenance appointments, have been superb. I highly recommend this company for all your HVAC needs.”

- Cheryl Z.

“Vista Pros Heating and Cooling, Inc was the best choice for us, getting our new heater (furnace) and AC. They worked neatly, quickly, quietly, and thoroughly. The staff is very pleasant, helpful and punctual. Professional service at a fraction of the cost of some other places we checked out. I am SO happy we chose Vista Pros. Our most current staff from VP was Tech Rob A who cleaned all our filters and made sure all is functioning as well as can be. Thanks Rob. Oh and he wasn’t terrified of my chickens or dogs or cats.”

- Lellonne N.

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Call us at (520) 497-5179!